Frequently Asked Questions
Please read through our commonly asked questions to prepare for your ride.
RESERVATIONS ARE REQUIRED.
Please call 855-OBX-PONY (629-7669) or Book Online
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All of the horses at Equine Adventures are beginner friendly. Most of our riders have little to no riding experience. We have horses to accommodate all riding levels. We do our best to match you with a horse based on what you tell us your riding ability. Please do not over estimate your ability when making reservations. We want everyone to have a fun ride!
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Your trail guides never expects tips but they are always appreciated. Gratuities are at guest discretion. Your guide arrived two hours before the ride time to prepare and while you are enjoying your ride your guide is busy answering questions, adjusting tack, taking pictures, picking up dropped items, giving riding instructions and watching out for hazards on the trail and the beach. If your guide has gone out of their way - or just made your ride wonderful - you are welcome to show appreciation with a tip.
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We are located in Frisco on Hatteras Island. We are approximately 45 minutes from Rodanthe, 1 hour from Nags Head, 1.5 hours from Kill Devil Hills and 2 hours from Duck/Corolla. Please visit our Directions page for more information.
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Helmets are available for all riders and required for riders under 18 years of age. All of our saddles are equipped with safety stirrups
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NO PETS ALLOWED ON THE PREMISE! Leave all pets at your cottage or room. Your pet cannot sit in the car for 2 hours while you are on the ride nor can it go on the ride with you.
Pre-Arrival Information
What to Bring/ Wear
Riders should wear closed toed shoes.
You will be most comfortable in long pants.
Bug spray and sunscreen is recommended.
No backpacks or small bags.
Please make sure to fill our your online safety waiver.
Arrival
Allow 3 hours in your schedule for the ride.
Arrive 15 minutes before your scheduled ride. Be on time! We cannot wait for late arrivals.
Leave items in your car that you can drop and lose - ex. favorite sunglasses, car keys, wallet.
There is NO SMOKING allowed here at the facility or on the trail ride.
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Riders must be at least 10 years of age, 4'8" tall. We do not allow children to share a horse with another rider. We strictly enforce the age requirement for the safety of young riders. Helmets are provided and required for riders under 18 years of age.
Please contact our friends at Hatteras Island Horseback Riding for riders under 10 years of age.
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There is a 225 lb. weight limit for riders. We strictly enforce our weight limit for the comfort of our horses. We ask that if you have riders in the 200- 225 lb range that you call to make your reservations. This will allow us to arrange for a suitable horse for all riders. We want to accommodate every rider but also want to look out for the horses health.
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Please be sure that all riders in your party are in good physical condition. If you have any doubt please check with your physicians prior to booking. People with back or knee problems, hip replacements or circulation problems shouldn't ride without consulting a doctor. Pregnant women CANNOT ride with Equine Adventures. If any rider has a questionable medical issue PLEASE check with your physician.
Riders with any concerns (physical, mental, emotional) should let us know before the ride so the issues can be addressed. We would like to make it possible for everyone to ride and we are willing to go the extra mile to make it happen
Please keep in mind that refunds are not offered if you decide not to ride at the last minute or cannot complete the ride due to health issues. -
Please arrive at the barn at your scheduled time regardless of the weather. Please bring a raincoat. If it is sprinkling and not thundering & lightning we will ride. For more information please see our Weather Policy.
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For other guests’ enjoyment and safety reasons we do not allow cell phone use on the ride. No talking or texting but you may turn on airplane mode and use as a camera.
What to Expect When You Arrive
Everyone will meet in the welcoming area. Our horses will be ready and waiting for your arrival. Take this time to say hello! All riders must complete a waiver prior to riding. Any participant under the age of eighteen (18) years old must have the waiver signed and completed by the child’s parent.
Our guides will go over the ride rules and instructions with you and let you ask any questions you may have. Then you will be paired with a horse that has been previously chosen for you based on the information you provided at the time of booking; age, height, weight and riding experience. Get excited! We will assist you with mounting the horses using a mounting block (steps) to make it both easier on you and the horse. Our guides will adjust your stirrups and make sure you are comfortable.
After everyone is ready to go, we are off! It will be a 45 minute ride through the woods and Maritime forest crossing through several water holes until we reach the beach.
At that time our guides will go over the beach rules, adjust stirrups, tighten girths (saddle belts) and answer any questions.
You are welcome to go at your own pace on the beach, but stay with the group. We ride approximately 30 minutes on the beach before stopping for photos and heading back to the barn. Relax and enjoy the ride! This is an truly unique experience that will make your Outer Banks vacation complete!
The Group Experience
Reservation Policies
Payment
We require full payment at time of reservation. Your card will be charged when you click "Accept" on the confirmation page – we do not “hold” spots. We accept Visa, Master Card, and Discover. We do offer a $10 per rider CASH discount. In order to receive the cash discount, you must CALL and reserve over the phone. We cannot apply this discount retroactively to credit card reservations.
Weather
If we should have to cancel your activity due to weather, we will reschedule your activity or provide you with a full refund. Cancellation due to weather is at discretion of the guide. Please arrive at the barn at your scheduled time regardless of the weather. Please bring a raincoat. If it is sprinkling and not thundering & lightning we will ride. The weather can change very quickly on the Outer Banks so we generally do not make a determination on the weather cancellations until the time of the scheduled ride.
Cancellations & Refunds& Rescheduling
We will provide a full refund for cancellations made at least 48 hours prior to your scheduled activity. No refund will be given for cancellations made less than 48 hours prior to activity. We cannot cancel or reschedule within 48 hours of ride time. Same day cancellations will not be rescheduled. Guests that simply do not show up for their ride or do not call in advance of ride time will not be issued a rain check.
Rain Checks
A rain check is a non-expiring voucher which allows you to schedule your activity for a future date if you are unable to complete your scheduled activity and cannot reschedule during your stay on the Outer Banks. Rain checks do not have to be used by the person to whom they were issued – so don’t lose them. Equine Adventures is not responsible for lost or stolen rain checks. If you have a rain check and would like to schedule your activity, simply call reservations, book your date and time, and tell your reservationist you have a rain check.
Waivers
Every participant must complete a waiver prior to riding. Any participant under the age of eighteen (18) years old must have the waiver signed and completed by the child’s parent.
